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Privacy Policy

This Privacy Policy is integral to your agreement with Agram Konnect (Agram Marketing and Services Pvt Ltd) and should be read alongside our Terms of Use, which are available at www.agramkonnect.com. Capitalised terms not defined here carry the meanings set out in the Terms of Use.

 

By accessing or using our Website, you acknowledge and accept this Privacy Policy. If you disagree with any part of it, please do not use or access the Website.

 

Sharing your information with us is entirely your choice. Please be aware that any data, content, or information you post, submit, or upload on the Website can be visible to other users and will be stored on Agram Konnect’s servers to provide you access and services. We encourage you to be selective about what you share and avoid posting any personal or sensitive information you do not want to be made public or accessible to Agram Konnect.

 

If you decide not to agree with any or all terms of this Privacy Policy, please refrain from providing information to us. You can stop using the Website at any time. Should you wish, you may request deletion of your personal information by contacting us. You also have the right to opt out of receiving communications by writing to us.

 

We may update this Privacy Policy at our discretion without prior notice. Changes will take effect immediately upon posting here. We recommend reviewing this Policy regularly. Continuing to use the Website after updates means you accept the revised terms.

 

Agram Konnect reserves the right to restrict or suspend access to the Website, in whole or in part, if we believe there is a breach of this Privacy Policy.​

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1. Definitions

“Personal Information” and “Sensitive Personal Data or Information” have the meanings assigned under the Digital Personal Data Protection (DPDP) Act, 2023 (India), and may also reflect interpretations under global privacy laws, including GDPR and the UK Data Protection Act.

2. Sensitive Personal Data or Information

  • Agram Konnect will never ask for, nor should you provide, any sensitive personal data or information. Any disclosure of such data to Agram Konnect or its representatives is at your own risk and without liability to Agram Konnect or its affiliates.

  • Sensitive data includes but is not limited to:

    • Passwords

    • Financial information like bank or card details, PINs

    • Physical, physiological, or mental health details

    • Sexual orientation

    • Medical records

    • Biometric data

    • National identification numbers

    • Any other sensitive personal information

  • Information publicly available or obtained via laws such as the Right to Information Act, 2005, will not be treated as personal or sensitive data under this Policy, and Agram Konnect is not responsible for protecting such information.

  • We are committed to preventing identity theft and phishing. We will never request your card PINs or passwords

3. Personal Information

    • We collect personal information primarily to enable your use of the Website and its features. This includes:

      • Details you provide directly, such as your name, email, date of birth, device info, contact details, gender, location, occupation, education, and employment status, including data from social media accounts if you log in through them.

      • Information from communications you send to us (emails, letters, etc.).

      • Data submitted to third-party websites linked from our site — note, their privacy policies apply independently.

      • Technical details like IP address, browser type, operating system, internet provider, device ID, geographic location, and usage patterns.

      • How you interact with the Website, including:

        • The content you post or share

        • Login timestamps and frequency

        • Pages you visit

        • Ads viewed and their effectiveness

        • Preferences such as language and product interests

        • Third-party websites you visit through links

      • Information from cookies or similar tracking technologies, newsletter signups, surveys, promotions, and feedback you provide.

      • User materials you upload, publish, or share on the Website.

      • If accessing via social media, information shared by or made public on those platforms, subject to their terms and your consent.

    • We may combine your personal data with tracking data and aggregate it with data from other users to enhance your experience and improve our services. You consent to such collection, storage, use, disclosure, transfer, and processing as outlined here.

    • Your personal information may be shared with:

      • Third-party service providers are necessary to deliver services or rewards

      • Authorities or legal bodies where required by law or to protect rights and safety

      • Our affiliates, partners, agents, or successors in business

      • Other parties as needed to enforce our rights or respond to legal claims

    • Your rights related to your personal information include:

      • Requesting a copy of your data

      • Correcting or updating inaccurate data

      • Knowing the purposes, recipients, storage duration, source (if third-party), and any automated decision-making related to your data

      • Withdrawing consent and requesting deletion by emailing konnect@agramkonnect.com

    • We take reasonable measures to ensure third parties keep your data confidential and use it only for agreed-upon purposes. While we prioritise data security, no online system is 100% secure. Please avoid sharing sensitive information on the Website, as understanding any data transmission carries inherent risks.

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4. Cookies & Tracking Technologies

  • Your browser is set to accept cookies by default, but you can disable them. Note that disabling cookies may limit Website functionality.

  • We and third parties may use cookies, web beacons, and similar tools (“Tracking Technologies”) to collect data about your browsing and improve your experience, personalise content, manage ads, and analyse traffic.

  • These technologies gather data like page visits, preferences, IP addresses, and device identifiers. By using the Website, you consent to this tracking.

  • Third-party advertising providers may set their own tracking tools and collect data to serve relevant ads and measure effectiveness. They may operate from outside India, where data protection laws might differ.

  • Your use of this Website signifies consent to data processing by these third parties and cross-border data transfers.

5. Third-Party Websites

  • Our Website may link to third-party sites not controlled by Agram Konnect. We are not responsible for their content, privacy practices, or any transactions you make with them.

  • Links do not imply endorsement of third-party services or products.

  • Access and use of third-party sites are at your own risk and subject to their terms. If inconsistencies arise, our Terms of Use will prevail.

6. Support & Your Rights

  • If you do not agree with this Policy or wish to withdraw consent, please stop using the Website and request data deletion via konnect@agramkonnect.com. Note that this may affect our ability to provide services.

  • You may request access to or correction of your personal information by contacting us.

  • You control what emails you receive from us and can opt out anytime by writing to us. Opt-out requests take some time to process.

  • Any claims related to information on the Website must be made within one year from awareness of the issue. Our liability for any losses or damages is limited to any amount you paid to use the Website.

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